Cancel or reschedule any time before your vehicle is picked up (or before you reach the workshop), at no charge. A WhatsApp message or a call to 8484939238 is enough.
2. Cancelling after the estimate
If you decline the estimate after our free inspection, we return your vehicle – pickup, inspection and drop stay free. If you approve and later cancel mid-job, you pay only for work already completed and parts already ordered specifically for your vehicle.
3. Advance payments
Where an advance was collected (special-order parts, body work, insurance excess), it is refunded in full if you cancel before the work or the parts order begins. Refunds go back to the original payment method within 5-7 business days.
4. If something isn't right after delivery
Tell us within 7 days and we’ll re-inspect. Issues covered by your written warranty are reworked free at any Go Garage. If a rework isn’t possible, we refund the affected portion of the job – our service advisor will confirm the amount before processing.
5. How to raise a refund request
WhatsApp “REFUND” with your job card number to 8484939238, or email info@gogarageservice.com. We acknowledge within 1 business day and resolve within 7.
